A Guide to Tawtheeq Qatar National Authentication System

Qatar’s government entities are working hard to keep up with the latest technologies and update their digital services. It’s important to improve and update verification and authentication tools. Several entities have now moved to online platforms and digital services and, among them, 17 have adopted Tawtheeq, and more will follow.

Because of this, it’s important to understand what Tawtheeq is and how does it work, and we’re here to tell you all about it.

What is Tawtheeq?

In order to understand how it works and what it does, it’s important to first learn what Tawtheeq really is.

Tawtheeq is the National Authentication System (NAS), which was launched by Qatar’s Ministry of Transport and Communications (MOTC) in 2019. NAS serves as a national identity provider for all of tehe government online services. It deals with management and governance of the digital indentity individuals and businesses which use government e-services in Qatar.

Tawtheeq provides digital signing, a secure authentication, and Single-Sign-On (SSO). It represents a key component in the security and development of e-servies.

Tawtheeq provides following features and benefits:

Multi-level authentication by using smart ID cards, and username and passwordSingle sign-on: the users are able to log in once and access all the government e-servicesAllows signing the transactions online (digital signature)A simpler e-service integration through standard protocolsSecure access to e-servicesAdvancement of the e-services’ development with a common authentication access by the public

It’s important to note that, with Tawtheeq, users can access various e-government services using the same username and password. This option enabled users to save time and effort, and it enabled the government to deliver services faster.

Nowadays, Tawtheeq enables you to access a number of services such as Applying Exceptional Entry Permit, Registering for COVID-19 Vaccine, and many more.

Benefits of Tawtheeq

Both digital service providers and users have plenty of benefits and advantages from Tawtheeq, and here are some of them:

Online registration, user verification, and unified accessMulti-factor authentication with single username and passwordSmart ID card authenticationTawtheeq simplifies the process of connection government entities and servicesThe most secure access to the e-services

Improved Online Security with Tawtheeq

Tawtheeq provides the safest authentication and it follows world’s best practices in the information security. Not only that, but the service also offers some amazing solutions to constraints that government entities face during the process of developing their digital services.

These issues often include difficulty of verifying user credibility online during electronic transactions, as well as the vulnerability of digital identities to hacking or theft. With Tawtheeq, luckily for all of us, these things are things of the past.

Requirements for Tawtheeq Registration

Tawteeq registration does not require a lot, and the whole process is pretty simple. Here’s what you need to register for Tawtheeq:

Citizens and Residents of Qatar will need: Qatar ID and Qatar Mobile NumberThose Visiting Qatar and Users Abroad will need: Email ID + International Mobile Number

For those inside Qatar who don’t have a Qatari mobile number, you can easily activate it by calling 109.

For visitors and users abroad, the service works automatically.  

How to Create a Tawtheeq Account

Creating a Tawtheeq account is a fairly simple and easy process, that doesn’t require a lot of time and effort. Here are the steps on how you can create a new user account on Tawtheeq website:

Visit National Authentication System (NAS) website self-service pageClick on ‘Register’Choose the Account Style

Depending on whether you’re living in Qatar or just visiting, you choose the account type that suits you.

Those living in Qatar will choose ‘Qatar citizens and residents’, while those who are just visiting or they’re a business representative will choose ‘Visitors and business representatives’

Enter your Qatar ID and mobile number

After entering the captcha, click on ‘Continue’. After this step, you should be receiving an OTP verification code on your mobile phone.

If the mobile that received the code is not under your ownership, your account will still be created, but it won’t be active. To activate your account, you’ll have to contact the call center by dialing 109.

Enter the verification code that you’ve received on your mobile phone

After entering the verification OTP, click on ‘Continue’.

In case you haven’t received your code, you can request a new one by clicking on ‘Send new code’ option displayed.

Fill in your personal details

Another important step is to provide the service with your personal information. These personal details include Nationality, Name (Arabic or English), Date of Birth, Gender, National Address, P.O. Box, and your Email ID. After entering all your details, click ‘Continue’.

Note: you only need to fill in the name in one language (either English or Arabic).

Set a password

Enter and then re-enter your password for confirmation. After filling both fields, click ‘Continue’.

Confirmation message

After receiving your confirmation message, your Tawtheeq account will be activated and ready to use.

What to Do if Your Tawtheeq Qatar Account Gets Suspended

Tawtheeq accounts can get suspended due to number of reasons and if this happened to you – don’t panic. Here are steps on how to get your account back:

Visit National Authentication System (NAS) website self-service pageClick on ‘Unsuspend Account’Enter your Qatar ID and mobile number

After entering the captcha, click on ‘Continue’, and then ‘Send verification code’. After this step, you should be receiving an OTP verification code on your mobile phone.

Enter the verification code that you’ve received on your mobile phone

After entering the verification OTP code, your Tawtheeq account will be reactivated and ready to use.

How to Reset Tawtheeq Qatar Password

We’ve all been there – forgetting your password to any platform and services happens to all of us, and it can easily happen with your Tawtheeq, too. In case you forgot your Tawtheeq password, here are steps on how you can reset it:

Visit National Authentication System (NAS) website self-service pageClick on ‘Reset Password’Enter your Qatar ID and mobile number

After entering the captcha, click on ‘Continue’, and then ‘Send verification code’. After this step, you should be receiving an OTP verification code on your mobile phone.

Enter the verification code that you’ve received on your mobile phone

After entering the verification OTP code, you can set a new password for your Tawtheeq account.

Tawtheeq Watar Mobile App

For those of you looking for an app that will make all of this even easier – there’s just a thing. Tawtheeq now has a mobile app that enables its users a secure one-time password (OTP) generation on your mobile app, while also allowing a single tab authentication approval.

You can get your Tawtheeq app from Google Play Store or Apple Store.

Launching your Tawtheeq application for the first time will require you to register your device. You can do this by simply login into your Tawtheeq account and all of the instructions will be provided to you on screen.

To approve the log-in to your account, you’ll have to be connected to the Internet. However, generation your OTP is available offline.

Another important thing to not is that you’ll have to give access to the Tawtheeq app to the phone and location. This is an important step as the app uses these to identify the user device ID and location.

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